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susancrosstelltale
Great visits to heritage and natural sites do not happen by accident. This blog is about the work that make special sites great places to visit. I hope it will be useful to visitors and host alike. Find out more at me and my blog.
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Category Archives: Wildlife and countryside attractions
Wild Sweden – an exceptional wildlife viewing experience
What makes a guided interpretive experience exceptional? I suspect that Marcus from Wild Sweden has spent much of the the last ten years thinking about that. He has certainly found some answers. We went on a ‘Moose Safari’ with him … Continue reading
Posted in Environment, Interpretation, Visit experience, Visitors, Wildlife, Wildlife and countryside attractions, Wildlife interpretation
Tagged group dynamics, group leadership. Time, mixed audiences, Moose, nature guiding, Sweden, walks and talks programming, Wild Sweden, Wildfowl and Wetlands Trust
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Six things that help interpretation panels communicate better
Recently I was asked for some advice on how assess interpretation panels. That made me think again about what makes a successful panel. Panels are very very popular, one of the most popular media in the interpreter’s toolkit. They are … Continue reading
A simple, successful approach to visitor segmentation at heritage attractions
Happy visitors, preferably lots of them, are essential to success at almost all heritage attractions. Whether your goal is to make money or to turn hearts and minds to a conservation cause, the happiness of your visitors is a vital … Continue reading
Posted in Attractions, Australia, Good places to visit, Heritage attractions, Tips and advice, Visit experience, Visitors, Wildlife and countryside attractions
Tagged Anglesey Abbey, Exploring Family Visitors, Intellectual Visiors, Italy. WEstern Australia, London Wetland Centre, Mount Leseur National Park, Sensualist Visitors, social visitors, Visitor segmentation, Wildfowl and Wetlands Trust
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Focus on first time visitors – is the first time the worst?
If the first time really is the worst, why would we ever do it again? Smoking , sex, whiskey, going into a bird hide or a stately home can all be a bit of a shock first time around. It … Continue reading
Interpretation I like very much – Brigit’s Garden, Co. Galway, Ireland
The best interpretation is often, when we come down to it, about love, inspiration and sustained hard work. At Brigit’s Garden all of these are evident; they come together to create a beautiful and satisfying place to visit. Brigit’s Garden … Continue reading
Posted in Attractions, Culture, Environment, Good places to visit, Heritage attractions, Ireland, Tourism, Visit experience, Wildlife and countryside attractions
Tagged Bealtaine, Brid, Brigit, Celtic, community, events, faith, gardens, history, Imbolc, inspiration, love, Lughnasa, Mary Reynolds, nar=ture, nature, religion, Samhain
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Why tourism matters to heritage attractions – interesting stuff from the Tourism Society Conference
I am on the train on the way back from The Tourism Society Conference. It was very good day, packed with information including a refreshing amount of numerical data based on real research and proficient number crunching. Obviously, I was … Continue reading
Posted in Attractions, Culture, Heritage attractions, Tourism, Visitors, Wildlife and countryside attractions
Tagged bottom line, coaching, conference, culture, discounts, Emotional Intelligence, heritage, humanistic psychology, international, natural beauty, Octavia Hill, positive, Tourism Society, travelers, triple bottom line
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Fun and games – powerful communicators in wildlife interpretation
Why do these flags fly at WWT Caerlaverock? What are they? Is that the flag of Norway? What’s going on? I am pretty sure that’s exactly why these flags are flying – to puzzle visitors, to set us thinking. Specifically … Continue reading
TalkTalk’s top 10 UK wildlife tourism sites and nature conservation messages – a mismatch?
‘Wildlife’. ‘Nature’. Do we understand what those words mean? If not, and I think that’s the case, we had better be careful how we use them. A few days ago, somewhat tongue in cheek, I posted my version of the … Continue reading
Posted in Attractions, Environment, Good places to visit, Tourism, Visit experience, Wildlife, Wildlife and countryside attractions, Wildlife interpretation
Tagged captive collections, conservation communication, countryside, geese, habitats, horses, huskies, llamas, nature, red squirrels, whale watching, wildlife, wildness, Words
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